TERMS OF SERVICE

1. Overview

These Terms of Service govern your use of the Jack Link’s Australia online store located at shop.jacklinks.com.au (the “Site”).

The Site is operated by Link Foods Australia Pty Ltd (ABN 32 081 070 368) trading as Jack Link’s Australia (“Jack Link’s”, “we”, “us”, “our”).

By accessing or using this Site and purchasing our products, you agree to these Terms and our Privacy Policy.

If you do not agree, you must not use this Site.

2. Eligibility

You must be at least 18 years old or the age of majority in your state or territory to make a purchase.

3. Orders

When you place an order, you are making an offer to purchase products.

We reserve the right to accept or decline any order at our discretion. An order is not accepted until we confirm dispatch.

We may cancel orders if:

• Payment cannot be processed
• Products are unavailable
• There is an error in pricing or product information

4. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

Shipping costs are calculated at checkout unless otherwise stated.

We accept payment via the methods displayed at checkout.

We reserve the right to change pricing at any time.

5. Shipping and Delivery

Delivery timeframes are estimates only and are not guaranteed.

Risk in products passes to you upon delivery.

For full shipping information, please refer to our Delivery Policy [LINK].

6. Returns and Refunds

Returns are governed by our Returns Policy [LINK].

Nothing in these Terms excludes your rights under the Australian Consumer Law.

Under the Australian Consumer Law, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

7. Product Information

We take reasonable care to ensure product descriptions and images are accurate. However, packaging and product details may vary from time to time.

All food products should be stored and consumed in accordance with the instructions on the packaging.

8. Promotions and Competitions

From time to time, we may run promotions or competitions. These may be subject to separate terms and conditions.

If there is any inconsistency between promotion terms and these Terms, the promotion terms prevail.

9. Intellectual Property

All content on this Site, including trademarks, logos, product names, images and text, is owned by or licensed to Link Foods Australia Pty Ltd.

You may not reproduce or use any content without written permission.

10. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the Site or purchase of products.

Nothing in these Terms excludes liability that cannot be excluded under Australian law.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Changes to These Terms

We may update these Terms from time to time by publishing an updated version on this Site.

13. Contact Us

Jack Link’s Australia
Operated by Link Foods Australia Pty Ltd
ABN 32 081 070 368
Level 1, Suite 1.01
2 Banfield Road
Macquarie Park NSW 2113
Australia

Email: enquiries@jacklinks.com.au
Phone: 1800 632 887